Creating a ‘Pull’ for your Product, organically

Dr. Pradeep Salgaonkar illustrates the benefits and feasibility of pull marketing Recently, I witnessed the struggle and experience of a close colleague involved in marketing a service product. This... Read more »

The Customer Is Not Always Right

The writer challenges the dictum that ‘the customer is always right’ by sharing examples of high maintenance customers who suck out the thrill of doing business for some A... Read more »

The relevance of Digital Brand Equity

Dr Pradeep Salgaonkar explains the concept of Digital Brand Equity and the factors that play a vital role in enhancing the growth of a brand in the digital space We... Read more »

Unstated Employee Roles in Organisation Building and Branding

The writer explains the different roles of an employee that help in building an organisation Do your employees know their roles and responsibilities clearly? This sounds to be a... Read more »

Don’t overdo Push Marketing

Dr. Pradeep Salgaonkar elaborates on the concept of push marketing and why one shouldn’t be over doing it We all, sometime or the other, have experienced the nuisance caused... Read more »

Branding via Word-of-Mouse

Dr Pradeep Salgaonkar speaks on technological developments with regards to brand recommendations and how businesses can use technology to push their products Though I am not a regular social... Read more »

Revenge Shopping is here!

The writer explains ‘revenge shopping’ and the objective behind it A recent visit by me and my daughter, after a long wait, to ‘Mall De Goa’ at Porvorim and... Read more »

Phygital: The Way Ahead For Customer Connect

The writer speaks on the hybrid form of enhancing customer experience and interacting with them Phygital is the new way of connecting with customers and enhancing their experience and... Read more »

Customer’s Personal Data Safety

Dr. Pradeep Salgaonkar speaks about companies collecting personal data of customers and lists down points and ideas to protect their privacy It is a fact that the personal data... Read more »

Customer Loyalty Programs

Dr. Pradeep Salgaonkar discusses the concept of Customer Loyalty Programs and their benefits Going digital and online payments was one of the initiatives that were given importance by the... Read more »

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