Serving the Last Mile

Dr. Pradeep Salgaonkar jots down solutions for last mile delivery for e-commerce businesses Two interesting cases of issues involved in serving customers in the last mile were cited in... Read more »

Serving the Last Mile

Dr. Pradeep Salgaonkar speaks about timely delivery of products which is the most crucial stage in online business Some of us must have experienced, in this world of online... Read more »

Make Retail Stores Customer Friendly

The columnist explains the importance of a traffic flow analysis in a retail store to ensure customer comfort and convenience Do you have a problem of overcrowding of customers... Read more »

Customer Care Comes With Commitment

Dr Pradeep Salgaonkar highlights the importance of customer care, which is a continuous process and is required from both, management and employees I purchased a new two wheeler for... Read more »

Mindshare to Marketshare: Building Strong Brands

Pradeep Salgaonkar explains the importance of mindshare in order for a brand to be successful; and ways of increasing mindshare A discussion among two marketing intellectuals on ‘Mindshare or... Read more »

Communication with Customers

The writer speaks on the importance of communication in companies and ways of getting it right Imagine a world without communication and/or wrong communication all over, always. Visualize the... Read more »

Marketing Trends to Succeed in Current Times

Dr Pradeep Salgaonkar explains effective marketing trends to engage with customers and generate more revenues, in current times. It was from 14th to 16th February 2020 that I attended... Read more »

Coping with Consumer’s Perceived Risks

Dr. Pradeep Salgaonkar speaks about the different types of perceived risks and how marketers should focus on managing and reducing the same. Here’s a ‘purchase decision’ incident of a... Read more »

Building Brand Habits

Dr. Pradeep Salgaonkar speaks on why building brand habits are important for businesses Armed with a double layered cotton mask and a bottle of sanitizer in my pocket, I... Read more »

It’s all in Branding

Dr Pradeep Salgaonkar speaks about Branding and businesses introducing newer products under their brand name, keeping the present needs of consumers in mind.  Pre-Covid period, whenever I rode a... Read more »

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