The St. Regis Goa Resort has promoted Amit Malhotra to the position of Hotel Manager, entrusting him with a role with expanded responsibility that involves ensuring the seamless operation of all aspects of the resort, enabling it to reach new heights after its phased upgrade.
Malhotra has also been tasked with overseeing the opening of two new restaurants and a cache of refurbished guestrooms, but will actively work with the resort’s team of butlers in bringing the halo brand offering of the Butler Service Desk to global standards.
Malhotra comes with a rich luxury resort experience with Food and Beverage as his prime focus. Recognised for a proven service-driven success trajectory across brands like Grand Hyatt, The Imperial, Taj Hotels and more recently The Leela Goa, his leadership style is collaborative and involving. He has a keen pulse on luxury experiences that inspire guests to make new discoveries during their stay and has driven numerous tactical activations that appeal to resort guests.
“Our resort is steeped in sensorial experiences that bring a guest journey to life. I am excited to have Amit Malhotra as a key member of the leadership team, working closely with me, to position this resort as a veritable luxury destination. He has been by my side, as an important member of the team that oversaw the transition to the first St. Regis Resort in India, quickly imbibing the Marriott International core values,” according to Satish Kumar, General Manager, The St. Regis Goa Resort.
Malhotra has pioneered several experiences and implemented effective plans to enhance the guest satisfaction index and re-imagined the Resort’s unique concept of experiential dining, which enables guests to enjoy curated dining experiences, starting from an intimate date-night inside a glass dome under the stars to a special proposal dinner planned on the private beach, among other options.