COVER STORY | JULY 2017

Business is a persistent sport and for the past eight years Business Goa has been cutting-edge with stories of such incredible personalities whose successful tales stand as an inspiration for generations to come. Over the years Goa’s only business magazine has proved to be the voice of business in Goa and has showed the people the huge potential that lies within the boundaries of the smallest state. From young entrepreneurs to established tycoons, the publication has rightly captured the vibrant ecosystem of trade, commerce and industry in the state

As the voice of business in Goa celebrates its eighth anniversary, in this triumphant issue, we let out the secret ingredients along with the flagships of these qualities – Create, Innovate, Passionate, Consolidate, Motivate, Communicate, Curate and Aggregate.

Through these interdependent words, we wish to bring out to our readers, the players who have redefined the Goan market through their undertakings. The desire to create is one of the deepest yearnings of the human soul and we cover individuals who have achieved their aspirations under Create. Among the many who dream and find it difficult to execute lies the innovators who find interesting food for their soul through their urge to Innovate. “The thing that one is passionate about is not just random, but they’re calling,” said a wise man once and following that are the entities who turned their passions to fruitful ventures. By integrating several operations together into a single force, there exist individuals who have proved their ability and shaped enormous undertakings under Consolidate. There lies a fine line between being motivated and the ability to motivate several others with their supportive character and proficient knowledge of business, explore them under Motivate. To communicate is a trait that can act as a key to any global business and following that path has helped many lay their businesses and witness the power of communication. Playing the role of a custodian, individuals under Curate help us understand the driving force that allows them to draw a balance between multiple factors and personalities. Under Aggregate, learn about the personalities and their business acumen that lend a hand to the Goan market to understand the importance of optimal aggregation in business through their well-balanced activities

CREATE

To create something exceptional, your mindset must be relentlessly focused on the smallest detail.

Giorgio Armani

PASSIONATE

Passion is energy. Feel the power that comes from focusing on what excites you.

Oprah Winfrey

MOTIVATE

People say that motivation doesn’t last. Well, neither does bathing – that’s why we recommend it daily.

Zig Ziglar

AGGREGATE

Life is an aggregate of experience, which continually surprises us.

Ron Carlson

INNOVATE

My view is there’s no bad time to innovate.

Jeff Bezos

CONSOLIDATE

When you run an entrepreneurial business, you have hurry sickness – you don’t look back, you advance and consolidate. But it is such fun.

Anita Roddick

COMMUNICATE

The important thing in communication is hearing what isn’t said.

Peter Drucker

CURATE

I see a curator as a catalyst, generator and motivator – a sparring partner, accompanying the artist while they build a show, and a bridge builder, creating a bridge to the public.

Hans-Ulrich Obrist

 

CREATE

Anil Counto
Chairman, Alcon Anil Counto Enterprises

While one’s creative ideas and choices are important, the best way to go about it is to develop confidence in the minds of many about yourself. I always dreamt of entering the world of business; nevertheless I also knew that I had to garner some quality experience and improve my financial standing at first to go ahead with my plans.

The key ingredients to accomplish one’s creative ideas and concepts is to create a pattern that has a balance of both honesty and hard work together. It is crucial to reach your desired heights and achieve the goals meant for you without hurting anyone and in a way that would ensure benefits for all. This is what leads to actual business success. From the time that I started my business, I have tried to achieve my goals in close alliance with my team which has led me to succeed in most of the projects. While my team has played its part in the most supportive way, I also owe my success to the experience and self-confidence that I have gained over the past four decades.

One of the most emotional moments of my business career was the laying of the foundation stone of Hotel Delmon. My mother and the then business partner, Victor Albuquerque’s mother did the honours. I can still recall the pride and joy on their faces to see their sons’ accomplishments

“From the time I have started my business, I have tried to achieve my goals in close alliance with my team which has led me to succeed in most of the projects”

Atul Pai Kane
Chairman, Pai Kane Group

The key to creating a business is an idea which is unique, in the entrepreneur’s mind.

The idea must have a plan, a USP and the generator must know the product or service that s/he intends to manufacture, sell or deliver.

A casual conversation with the VP of Kirloskar Oil Engines Ltd. brought out a need for a latching system for Acoustic Enclosures. The quality of those available was passé and they wanted to use better ones.

We seized the opportunity, brought in a few samples from various large genset manufacturers, studied them, designed our own and went back to KOEL to offer them our product.

We are now a single vendor to them for this product over the last 10 plus years

“The key to creating a business is an idea which is unique, in the entrepreneur’s mind”


Nilesh Amonker
Managing Partner, Aces

To be able to think up new ideas and thoughts and see them manifest on paper or canvas or as a physical reality in three dimensions has a very different flavour of happiness and satisfaction associated with it. The joy and delight that creative pursuits provide are therefore quite incomparable to other mundane activities

To the modern creative thinker, “the pen is mightier than the computer.” No matter what the creative endeavour is, there is no substitute to good old pen and paper. I am a big believer and ardent follower of ‘mind maps’ and ‘doodle brainstorming’. The key is to get started with pen and paper and no matter how bad the thought block, slowly but surely, the creative juices begin to flow and gain momentum and before you know it, you are joining the dots to derive a clearer picture that just keeps getting better and better.

As Steve Jobs said, “Creativity is just connecting things. When you ask creative people how they did something, they feel a little guilty because they didn’t really do it, they just saw something. It seemed obvious to them after a while”.

The ingredients to execute one’s creative ideas are pen, paper and the ability to put the pen to paper and start doodling. Oodles of doodles – that’s the first part. At this stage what separates the creative person from the not so creative one is the ability to make cross-connections or joining the dots. Once the dots connect, the idea becomes obvious in hindsight. So the ability to make a cross-connection is key. Isolation or being alone usually helps as the presence of others only inhibits this process. Truth be told, creation can be embarrassing as for every new good idea you have, there are scores of foolish ones, which you naturally do not wish to display.

It’s been a challenging ride for me so far but there is nothing to celebrate if there are no hurdles to overcome and if everything comes on a platter. Work hard and have faith and confidence in your abilities. The journey is the destination! So quit getting overly stressed about outcomes and have fun along the way! “Think left and think right and think low and think high. Oh, the thinks you can think up if only you try,” said Dr. Seuss. So, never stop thinking!!

“Work hard and have faith and confidence in your abilities”


Ankit Prabhudesai
Managing Director, Urban Alchemy

The thrill, joy or beauty of creativity lies in the ability to turn something you have perceived in your mind into reality. It is the potential to combine seemingly unrelated things into one being. It is the joy of knowing that something you create will be appreciated over generations to come. It is the skill to blend nature into architecture. It is understanding and creating the confluence of different hues of green in nature and architecture. Synthesizing the forms in nature like the sculptural quality of the Frangipani tree, its various barks that create wonderful sociography when placed amidst architecture gives me the thrill of creativity. The thrill of creativity lies in the detail of culminating these various elements from nature into architecture and seeing it come to life. As rightly said by architect Mies Van Der Rohe, “God lies in the detail”.

      Every idea that is the backbone of my projects is developed over a course of time. It is seemingly a protracted process of understanding first the context where the building belongs to. This context refers to the immediate climate of that place, the existing vegetation along with the culture that prevailed over the years. Understanding the culture of the place gives us a lot of ideas of how our forefathers developed architecture that is appreciated for generations. Believe it or not, music plays a significant role during this process, as every note touches your soul and helps you focus on your ideas. There are no specific ingredients that are defined to lead you to execute your ideas. It completely depends from person to person, ranging from sketching to creating perspective visuals through computer. Understanding the scopes and limitations before we execute our ideas is of extreme importance. Right from the skills and techniques available to the raw material you wish to construct with. Apart from this, I believe that learning and keeping oneself updated with the latest trends in technology is one of the key ingredients which can help us in many ways to execute one’s creative ideas. It hasn’t been a long journey, but it has been one of continuous learning and experimentation. Being an architect is an endless process and hopefully my work will speak for my journey over the years to come

“The thrill of creativity lies in the ability to turn something you have perceived in your mind into reality”


Devadas Naik
Chairman, Highland Group

The thrill, joy or beauty of having your goals set is one of the crucial parts of any business. One has to be considerate enough to think of several others and not just yourself. I started out with the goal of creating wealth for all stakeholders involved and not just for myself. I believe that as an individual one needs to place trust in their passion and go ahead with their gut instincts. Even when it comes to building a team, ensure that they grow with you and create wealth for all.

The most important constituents that will lead to success are undoubtedly hard work, determination and the ability to recognize and seize any opportunity that will come your way. I started out when I was just 18; and had to drop out of college because of my father’s chronic illness. Though I began as a school teacher, I’ve reached the heights today by grabbing the most apt opportunities that came my way. The passion for success is fundamental for all before they wish to create and carve their plans.

I stepped into the real estate field in 1991 with my first project comprising of 108 apartments and today I have created a niche for my company in the real estate and the hospitality sector, as well. Highland Constructions and Highland Beach Resort, both – as rewards to my passion for success

“I believe that as an individual one needs to place trust in their passion and go ahead with their gut instincts”

 

INNOVATE

Blaise Costabir
MD, GMI Zarhak Moulders

Necessity is the mother of invention, and innovation is a close cousin.

      Transport is a huge issue in Goa today, and the story was no different 22 years ago. We innovated a delivery mechanism which was and still is cost effective and customer friendly. This mechanism allows us to deliver our flagship product the SHAKTI water tank on a “Just in Time” basis with a lot size “1”. This, at a time, when the industry standard used to be a minimum truck load at a time for free delivery. It also created a high entry barrier for the competition.

Since then there have been many other products and system innovations as we try and live up to our tag line “superior by design”, however the transport mechanism innovation stands out and still gives a good feeling when remembered

“Necessity is the mother of invention, and innovation is a close cousin”


Gajanan Nagarsekar
Managing Director, Kallows Engineering Pvt. Ltd

Lack of a primary cardiac care for patients in India was my original focus. But when my good friend and Co-Founder of Kallows suffered a heart attack in the early days of our business, the grim picture of heart attack management was a great learning which developed as features for our product today.

My innovations include Ultra-portability – ECG machine with accessories below 1.5 kgs; Battery management, a single charge machine that can record 600 ECGs of 10 seconds each; Telemedicine, an advanced Tele-medicine features; a Cloud based Android App and associated Windows PC software – both synchronized on a single sign on. Hi-tech, yet, simple to use solution would help reduce cardiac mortality

“Lack of a primary cardiac care for patients in India was my original focus”


Pranav Pai Vernekar
Co-Founder, CEO, Inventrom Pvt.Ltd.

Innovation is one of the most important aspects of human life. While the internet we know has revolutionised how we communicate with each other, IoT is changing the way we communicate with everyday things around us. We wanted to ensure the proliferation of IoT devices across the globe.

The Bolt IoT platform makes it super quick and easy to build IoT products and services.  Bolt’s cloud platform helps enterprises to control and monitor the products over the internet, create personalised dashboards to visualise the data, monitor device health, send text alerts, and more.

Bolt enables enterprises and makers to build scalable IoT products in just a day’s time. Being an ‘Internet of Things’ platform, providing the hardware as well as the cloud, Bolt’s small yet highly functional prototyping board and intuitive product building experience helps to build prototypes within just a few day’s time, with minimal cost.

Bolt is one of the best IoT platforms available today. It is great not only for large scale enterprise solutions, but also for students and developers trying to learn IoT technology

“Innovation is one of the most important aspects of human life”


Sahil Adwalpalkar
Director, Sinq, Adwalpalkars

When I first got into the business 5 years ago, I realised the Goan market was good and moving fast. But including a difference or change in design or concepts was difficult, as people were used to a particular pattern and they chose to follow the same. At that point of time, it was very clear to me that if I had to leave a mark I had to innovate and put new ideas on the table. Most of our work happens in real estate and hospitality. In both these areas, we started focusing more on the design and styling of products in various sectors. In the hospitality sector, SinQ came up with a mix of sophisticated technology, design and new age openness. After the success of SinQ the group has successfully delivered Soro, SHOWBAR and Soi.

I think innovation is very important in one’s business. So far, we are happy that things have worked well, both in real estate and hospitality. But innovation is not permanent and needs change and fresh infusion of ideas at frequent intervals

“Innovation is not permanent and needs change and fresh infusion of ideas at frequent intervals”


Urbano do Rego
Celebrity Chef

When my mother cooked, I used to observe her minutely and maybe that is what planted an early seed within me. I believe ‘passion’ is a prerequisite for innovation. However, the passion for cooking requires immense commitment.

I started my career as an apprentice cook at the Bombay Taj and gradually succeeded in learning from my superiors; Old Portuguese Christian and Hindu homes; and especially from my mother’s kitchen. Thus, with self-confidence and the special love for “Goan Cuisine” helped me innovate local Goan dishes. After several successful years as a Chef specialized in Goan Cuisine, I have created various dishes, keeping in mind Goan authenticity, which is exclusive to the Taj Hotel.

A few to name: Salad de Idalinha, which is named and dedicated to my beloved wife Idalina Rego (Fresh sprout mango and vegetable salad); Lominho de Galina fritto (Fried supreme of chicken on skewers with marination of local spices); Camarao cõm Cilantro (Prawns in Coriander) and Rollado de peixe thamuso (Red Snapper fillet rolled with prawn mince).

I feel really proud that guests have accepted my innovative dishes and keep coming to have the same again and again. Well known bollywood celebrities and VVIPs from all over the world are very fond of my food and some of them request me before coming for a stay in the hotel to have their food prepared by me. The feedback I get from my guests makes me feel extremely happy and satisfied

“I believe ‘passion’ is a prerequisite for innovation”

 

PASSIONATE

Vandana Naik
Owner, Café Bodega

My passion is food in its entirety. I love anything and everything to do with food – where it is grown, how has it travelled and changed through to become localized; and how it changes with certain application (cook, bake, roast, grill etc).

Saying this, I won’t consider myself a foodie because I like food more as an art form.

However, I do eat anything that can be eaten, may it be meat, vegetables or even bugs.

My need and curiosity to know everything about food is what gets me to travel and be adventurous.

I consider myself extremely lucky to be able to make business out of my passion.

It has been a joyful ride for the past six years. I’ve been able to put my knowledge and experience to create delicacies with local ingredients and come up with a twist in western and Southeast Asian food.

“I consider myself extremely lucky to be able to make business out of my passion”


Subodh Kerkar
Founder, Museum of Goa

Art is my passion. I am all the time marinated in art, soaked in it, like a cloud soaked in water. I live art, I dream art, I sleep art, I breathe art and I create – therefore I exist. When we switch off a computer, it stops working; the human mind however, cannot be switched off even in sleep.

Art is perpetually engaging my mind and my dreams are also products of this engagement. I dream about paintings, sculptures and installations, which I have never seen before. These are the works I am destined to create. Dreams are my sketch books. The saint poets saw God in everything and were immersed in their ‘Bhakti’. I am immersed in the devotion of the ‘God of creativity’. It would have been foolish to ask Tukaram, “What is the business angle of your Bhakti”? Business angle has never been the driving force of my creativity. My earnings are mere by-products of my creative pursuits. Tukaram took the wisdom of Vedas to the masses, who were earlier denied the knowledge. The state of contemporary art today is similar to the state of Vedas in the medieval period. In this country of 1.3 billion people, hardly a few lakhs have connections with contemporary art, irrespective of educational and financial status. One of my passions is to take contemporary art to a larger audience. I want to be the ‘Tukaram’ of contemporary art.

There are very few people who are fortunate to make their passion their profession. I consider myself as ‘one of the chosen ones’

“When Death knocks of my door and says, “your time has come”. I shall tell Death, “I never lived in time, I lived in love” and when Death asks me, “will your songs be remembered forever?’ I shall tell Death “I do not know, but when I sang them, I felt eternity” – Rabindranath Tagore

“I dream about paintings, sculptures and installations, which I have never seen before. These are the works I am destined to create”


Nivedita Dempo
Founder, Studio 101

I am passionate about fitness and not just about staying fit and healthy, but also about educating others on health and fitness and helping them achieve their health and fitness goals. I joined my first gym because I didn’t want to become obese and unfit. In the beginning it was about being thin, but gradually I discovered that fitness means so much more. You feel better, look better and sleep better. I started to read books on nutrition, physiology and anatomy and completed a variety of courses and certification programmes.

Once I moved back to Goa in 2008, this passion for fitness became my profession. The opening of Studio 101 in 2011 was the fulfilment of a long harboured dream. With Studio 101, my goal was to create the best possible fitness centre and a one-stop shop for fitness for Goans. Studio 101’s motto is synonymous with mine: “Be Fit, Be Healthy, Be Happy.” I want to make a difference in people’s lives, however miniscule it may be. I want to make people healthier and feel comfortable in their skin.

In the last 7 years, I have noticed that the desire to get fit has increased significantly in Goa. Although the understanding of fitness and what it entails is slower to pick up, a lot more Goans are getting more active. I have seen many more people running on the beach and a lot of people are riding their bicycles. Having said that, I still believe we have a long way to go. For me personally, it has been a very fulfilling journey.  Like all journeys, there have been ups and downs – but definitely more ups than downs. For most businesses, success is measured in growth and financial terms. I define my success parameters slightly different. For me, success is defined by how happy and satisfied my members and employees are, how innovative and creative we are as a business, and how much we have added to the health and fitness of Goans. I believe Studio 101 and I, through my health columns and blog, have played a big role in fitness awareness and education. As far as Goa is concerned, Goans have greater access than ever before to health information and fitness and health-care centres and programmes. While health and fitness is largely an individual responsibility, the government plays an important role for the healthy lives of the citizens. This includes providing and ensuring access to clean and safe parks, beaches and playgrounds, regulating the fitness industry to ensure that fitness training is only provided by trained and appropriately educated people, and educating people on the perils of an inactive and unhealthy lifestyle. I am a firm believer in the old adage that “prevention is better than cure” and a healthier us will go a long way in reducing our trips to and need for hospitals. So fitness centres have a huge responsibility on their shoulders and we at Studio 101 are aware of that

“I am a firm believer in the old adage that prevention is better than cure”


Ninoshka Alvares Delaney
Fashion Designer

I am passionate about design of any kind. I like good work that is unique, functional and eco-friendly at the same time. I like getting creative with design by decorating my room with Origami, making handmade cards, or sketching my ideas which helps me relax. I’m happy that these qualities are being imbibed in my son as he is growing up. I strive for perfection in design and give utmost importance to quality and that has been my mantra towards starting my fashion label “Ninoshka” with the tagline: Fashion with a conscience.

I feel happy that I’ve been able to translate my passion into work. When I started “Ninoshka”, I didn’t do it with the sole intention of making profits, but out of sheer passion as I just wanted to do things differently and take up social and environmental causes through my work. Helping my clients to see design differently has enabled me to be focused and dedicated towards this cause and I am very happy with the response that I’m getting today. I have worked extremely hard to achieve what I have so far and I know that I am only at the beginning of a very long road ahead. Given that creativity has no limits, I’m confident that my passion will sustain

“When I started ‘Ninoshka’, I didn’t do it with the sole intention of making profits, but out of sheer passion as I just wanted to do things differently and take up social and environmental causes through my work”


Victor Hugo Gomes
Founder, Goa Chitra Museum

I am passionate about knowledge and wisdom inspires me. I believe that our ancestors had a sensitivity that combined knowledge with wisdom. They knew that as humans we are connected not only to our own kind but to everything on the planet. It was something crucial for our survival and we had to extend the same to our environment.

What I find fascinating is their ability to use this knowledge to build their world. Each and every impliment of theirs reflects this wisdom. They used material from their surroundings to create impliments that made their life easier but they did this keeping in mind that whatever was left behind was not destructive and that their animals were also considered.

“My vision is to tell their story through evidence that is documented and researched. I believe that our future generations will question and need answers. Goa Chitra Museum is not just a collection or display; instead, it is a life lesson, a narrative that inspires people to connect with each other and their environment”

“I am passionate about knowledge and wisdom inspires me. I believe that our ancestors had a sensitivity that combined knowledge with wisdom”

 

CONSOLIDATE

Deepak Bandekar
Executive Director, House of Rajaram N S Bandekar

While diversification is the key to sustainable growth and success, consolidation, on the other side of the spectrum, can be the need of the hour for sustenance itself. Consolidation is very industry specific, and falls more in line with the ideology of the corporate house, its culture and corporate governance.

Consolidation not only brings ideas and assets under one big umbrella, but also strengthens ideas and assets to unimaginable levels of competitive advantage, by reducing overheads and increasing profits, especially in today’s changing economic scenario, which finally becomes key to sustainable growth and success.

Our Group, over the last six decades was primarily into mining and exports, with minor diversification into infrastructural engineering works, real estate, distribution of home appliances, and also into small scale manufacturing.

Thereafter, with the sudden economic boom of the early 21st Century, we further diversified into tourism and hospitality, aviation and building constructions.

With changing times, came certain challenges that needed to be tackled. And consolidation for us, not necessarily meant external mergers or acquisitions, but rather laying off excess baggage, and restructuring ourselves internally as a Group.

Today, we have managed to utilize our intellectual assets, to manage businesses across varied fields, via internal mergers and acquisitions, and although still diverse across new fields like media, entertainment, events and education, we still remain consolidated in each of those groups, where intellectual resources and assets are optimally used, to keep costs down. “One can say ‘Consolidated Diversification’ could be the key to success”

“Consolidation brings ideas and assets under one big umbrella, but also strengthens them to unimaginable levels of competitive advantage”


Rajesh Dempo
Managing Director, Vision Dempo Group

Vision Dempo offers five business verticals: Real Estate, Hospitality (The Crown Goa Hotel), Education, Healthcare and Entertainment. We integrate various business operations by engaging  in cross selling of products, Group marketing promotions, Database integration of various businesses etc. which helps us increase client reach as well as offer more services under one brand – Vision Dempo.

We have a young team of professionals at the helm of affairs who are entrusted to improve on our current position to being the most trusted brand in business. With thousands of stakeholders across all our businesses, we can only consolidate on this position of strength to elevate ourselves to a much higher level.

Business expansion, quality control, service enhancements, exceeding client expectations – are some of the key aspects that we continuously aim to improve on as one business unit

“Business expansion, quality control, service enhancements, exceeding client expectations are some of the key aspects that we continuously aim to improve on as one business unit”

 

Rajeswer Naidu
CEO, SurajStaar Stabilizers Pvt. Ltd

Handling emotions of people has been my key. It is simple in theory, but implementation was never so easy. When I started my business in 1996, I was working alone “in” the business. Slowly when we started growing, I had to learn to work “on” the business. Being a first generation businessman, integrating several operations into one single force was a big challenge. I had to learn to deal with people, rather than learning the process. Today, with over twenty years of experience and a business consultant, it is a cakewalk for me.

Consolidation is akin to success for me. A business cannot grow without consolidation of various operations.

It is possible when each one in the organisation has the same vision. It is the leader’s responsibility to share his/her vision with everyone

“Consolidation is akin to success for me. A business cannot grow without consolidation of various operations”


Kshama Fernandes
CEO & Managing Director, IFMR Capital

I work in the area of financial inclusion. It has many facets to it. Despite the efforts of many over the years, we still have a large population that has no access to formal finance. My company today is the one single force that operates across multiple sectors, multiple financial products and multiple geographies of the country bringing them all under a single umbrella and a single force – that of access to finance for all.

The word ‘consolidate’ is an important aspect of our business. We cover about 25 million underlying individuals and institutions through our model of being a risk-aggregator. Our business today is consolidated across the 30 states and union territories of India, across 530 of its 600 plus districts. Through our work at IFMR Capital, we truly consolidate and provide financial empowerment for the excluded of India

“Our business today is consolidated across the 30 states and union territories of India, across 530 of its 600 plus districts”


Kirit Maganlal
CEO, Magsons Super centre

For us, it’s a time of robust growth after a lull in business sentiment over the last two years obviously due to a number of environmental factors. At MAGSONS we plan to merge our offline and online business interests into a seamless entity providing a one-roof solution to the consumer who expects nothing short of that when he deals with MAGSONS!

We also have ambitious plans to double our current turnover by 2022 and that would come about through organic growth and new age strategies

“We have ambitious plans to double our current turnover by 2022 and that would come about through organic growth and new age strategies”


MOTIVATE

Rohan Khaunte
Minister of Information Technology, Govt. of Goa

The importance of motivation in a business cannot be overstated. Motivation is merely a key to turn aspirations into tangible results. It is a psychological catalyst used by all businesses and not just entrepreneurs for goal attainment and most importantly growth. Highly-motivated personnel have enthusiasm to get the job done resourcefully and efficiently, resulting in higher productivity, increased revenue, cost savings and satisfied employees and business owners. It’s a win-win for everyone.

In my opinion, motivation is subjective with respect to different business sectors. Motivation could imply the desire to create something new, desire for autonomy, wealth and financial independence, the achievement of personal objectives and the propensity for action. So an amalgamation of various factors could create a conducive environment for optimal growth.

      With the onset of the evolution of technology, it is the need of the hour that we are at par with the global tech giants. Goa has the potential for escalated growth in the IT sector, as resources and environment that are required for the sector are available here. I am working towards implementing a revised IT policy, keeping in mind employment and economy of the state. Chief Minister Manohar Parrikar himself is involved in the formulation of this by clearing a lot of voids; thus the policy will be tailor made for the best interests of the people.

We have been talking to the stakeholders including startups, entrepreneurs and those connected to the industry who have companies and want to grow and also for companies looking for expansion. The IT policy will be advantageous to entrepreneurs as well as established businesses. The prominence of new concepts and technology will help in the growth and progress of innovative business ideas

“Motivation is merely a key to turn aspirations into tangible results”

Vivek Mendonsa
Director, lawrence & mayo

For me, motivation is a daily exercise; it must be done daily for the team and oneself. Be it a kind word, appreciation, a thank you note or acknowledging people on a WhatsApp group.

I personally write gifts to over 240 people of our team and outsiders a year. The joy it brings to their face, the happiness, the desire to strive more is what means the most and I enjoy the most. I personally believe that it is easier to enhance the good and positive qualities in a person than to try and change their short comings or bad qualities

“Motivation is a daily exercise; it must be done daily for the team and self. Be it a kind word, appreciation, a thank you note or acknowledging people on a WhatsApp group”


Farida Dias
Counsellor

Motivation is defined as the energy or the force that stimulates a person to act towards the fulfilment of one’s desired goals. It is about having a certain drive, determination, focus and consistency in the way you go about your business.  Self-motivation is the key not only to fulfilling a business idea, but it helps one maintain equilibrium in maintaining the company.

My passion is “Public Speaking”; to be able to communicate with success, will help one get any business off the ground. As a practicing Clinical Psychologist, when I mentor corporate staff, junior speakers, and adolescents, I initially try to understand the individual and then stimulate either their intrinsic or extrinsic motivation. However, my main philosophy: “You have the force within you, I can mentor you with the knowledge but, after that, it’s all about YOU”

It is a process of immense self-satisfaction watching their growth in fulfilling their dreams and sharing their journeys; the camaraderie and relationship that results from such a journey also becomes important in one’s life – both with the mentor and the mentee. You begin to discover you also have immense wealth of knowledge and talent to pass onto another, who passionately desires it. But the icing on the cake is their gratitude and acknowledgement

“Motivation is defined as the energy or the force that stimulates a person to act towards the fulfilment of one’s desired goals”


Rajkumar Kamat
Executive Director, BNI – Goa / President, Goa State Industries Association

Building a company means giving a concrete shape to an idea which one believes will satisfy the needs of individuals or other businesses.

It all starts with Motivation of the Promoter with the IDEA and its impact. To give it a concrete shape, he needs a team, a team which is inspired by the idea and motivated to perform.

My whole HR philosophy is based on three fundamentals: Human beings have unlimited potential; every person has his strengths and weaknesses; and the best results are achieved by putting together a team with complementary strengths.

In short, a team of motivated individuals can create miracles. Motivation is therefore a key business idea in building a company.

In fact, a perfect case is my daughter Ashma Kamat herself, a B.Com student thinking of pursuing CA/MBA. She was influenced by Janet Attwood. I suggested her to go through the “Passion Test” that Attwood advocates. What resulted was her passion for “Hair Styling”.

Though there was a stiff resistance from her mother. My consistent support helped her to stay motivated and overcome the resistance. She enrolled for International Hair Styling Diploma with Tony & Guy. Since it was in line with her passion, she did extremely well and returned to Goa with loads of confidence.

After freelancing for 6 months, we decided to review. During the review, I found she wanted to start her own studio but was confused whether it was a good idea at the young age of 22 years.

A little bit of counselling, where we logically analysed her strengths, the competitive scenario, the new services she could offer as USP helped clear the confusion.

The concept of team with complementary strengths suddenly gave her wings. She roped in her artist friend to introduce “Nail Art” in the Hair Studio. Selected a mix of hair and beauty specialists as well as all-rounders, who were all trained to exacting standards, she had gone through.

She successfully inspired the team with these ideas and they got cracking in no time. The motivated team offered incredible services to the clients and converted them into Brand Ambassadors.

Her studio “Black Palette” thus broke even right from the first month where people came to try out a new joint but continued their patronage – thanks to a motivated team who offered wonderful services.

As a mentor of GEMS, (Goa Entrepreneurs Mentoring Services Trust) as promoter of EP Kamat group or Executive Director of BNI, I have had the opportunity to motivate employees, young entrepreneurs, as well as seasoned businesses.

The sparkle in their eyes, determination in their mind and a sense of satisfaction in their hearts is a joy to behold.

There is no happiness as great as being able to uplift the human spirit.

It should, however, be born in mind that the efforts to motivate have to stem from genuinity of purpose and concern for the individual

“A team of motivated individuals can create miracles”


Mahesh Pai
Management Consultant

My knowledge in this field is more spiritual than corporate related. It helps me endure a down to earth attitude and motivate others to move ahead in their respective field of business. Two things that I strongly practice and abide by are: to be in gratitude to everyone for everything and to respond back to people no matter what.

Presently I feel massive business achievements have come my way, but to be able to motivate another individual still remains the closest to my heart. I interact with a large number of people on a daily basis and most of the times; the response to the status of their business was negative with respect to their future goals.

I have personally experienced it and understand that entrepreneurs are usually under pressure due to the lack of professionalism, knowledge in the field, and several other factors. And hence I deliberately wait for opportunities to guide others and give them a form of direction. At this juncture of my life, motivating one has become a healthy habit.

My vision has always been to give back something valuable to the society and I feel satisfied when people get back to me with their positive feedbacks and express gratitude. We have moved way ahead from where it had all begun and hope to reach out further and be of great assistance to many. Every individual is bestowed with potential but due to their lack of direction, most do not reach the heights they are meant for

“My vision has always been to give back something valuable to the society”


Rajdeep Sardesai
Senior Journalist/Author/Consulting Editor, India Today

I believe journalism is about telling truth to power, about putting the sunshine on that which lies in darkness. Journalism is about empowering people with knowledge. If that leads to positive change, it’s a bonus!

Recently, we exposed the copying racket in Bihar. It has led to a full-fledged inquiry and a new (hopefully, better) system being put in place

“I believe journalism is about telling truth to power, about putting the sunshine on that which lies in darkness”


Gaurang Suctancar
Founder, Risara Developers

A brand can project substance only if it has a strong core and back end operations. Risara is an organisation that is rich in values. This is the first and foremost aspect a business has to focus on, on its journey to becoming a brand, since this is what serves to be the foundation on which the brand rests.

When we nurtured Risara, we defined the values of the organization and each member of our team imbibed those values as a part of their DNA. A person may move out of Risara, but Risara should not move out of him or her, was our focus and belief. The same translated into pride and a sense of belongingness in each and every being of Risara, so much so that they believe that Risara is their own.

Once this fundamental is in place, the next on the list is to have a great product. Our homes and aesthetics have been created with devotion to detail and are constantly evolving despite the challenges faced by the industry today. This has strengthened the trust our patrons place in us and inspires us to persistently deliver beyond expectations.

There are very few people who understand what a brand is. Nevertheless Risara has always believed in defining its minimum standards of Quality and Service at a level that meets global standards of construction. We lay emphasis on skilled labour, workmanship; and in order to overcome challenges of labour, we conduct on-site trainings and ensure ways in which we retain the trained labour. Besides this, every home that’s built by us passes through numerous quality checks that benchmark our standards and define the brand. It was only after building substance in our product that we took our brand awareness initiative to the world; so that people can get value for money and uncompromised quality for their hard earned money. 90% of people buy a home just once in their lifetime.

As industry leaders, we feel responsible towards people who deserve a home that they can be proud of.

It is out of this feeling of responsibility that we believe in communicating to people at large, to create awareness about what we offer

“A brand can project substance only if it has a strong core and back-end operations”


Ryan Sequeira
Creative Director

I recognise that the first step to successful transformation lies in effective communication. There’s an old saying, “Assumption is the mother of all screw ups.” When communication is unclear or incomplete, people tend to fill in the gaps with assumptions, and that’s when things can fall apart. Whether with clients or colleagues, one has to make sure expectations and deliverables are clearly stated and understood so that goals can be met. This isn’t just true of business; it applies to life as well.

The power of social media was clearly evident during the Arab Spring. Facebook and Twitter played a key role in the revolutionary wave of demonstrations and protests while YouTube carried videos of the atrocities being committed. The huge groundswell of support, both on the ground and from other countries, resulted in at least four governments being overthrown. However, as we now know, while social media made the Arab Spring, it couldn’t save it

“Whether with clients or colleagues, one has to make sure expectations and deliverables are clearly stated and understood so that goals can be met. This isn’t just true of business; it applies to life as well”

 

Datta Damodar Naik
CEO, KDN Group of Companies

We communicate through our actions, through the quality of our products and services. We believe that all those things speak for us. Even during times of crisis, we try and understand the customers’ complaints and more than just considering a complaint, we take it in a further positive framework. We take such things as a suggestion as it changes the whole perspective. Accordingly, we decide how our approach will be, in order to permanently fix the problem and improve our services. At the same time we keep consistent communication with our stakeholders and do not hesitate to apologize; and try to learn from our past mistakes

“Even during times of crisis, we try and understand the customers’ complaints; and more than just considering a complaint we take it in a further positive framework”


Ajeet Singh Rane
Trade Union Leader

When the workmen and their union are engaged in struggle, the true unionist should never misguide and divert the members of other unions on his side. As workers’ rights and interest cannot be the matter of auction and compromise. There shouldn’t be any betrayal of such kind on the part of the union leader, which he should avoid at all cost.

I have never believed in cut-throat competition. For me Unionism is not my profession but passion. I have an open door policy. There are no professional secrets to be shared with others. Wherever I am called to intervene, I openly deliberate for hours on Labour and Industrial laws, its technicalities and am aggressively engaged in the advocacy of Workers’ Human Rights – even if I am compelled to take to the streets. This makes other workmen and their Unions confident of my actions

“For me Trade Unionism is not my profession but passion”

 

CURATE

Vivek Menezes
Co-curator, Goa Arts and Literature Festival

Goa Arts and Literature Festival (GALF) usually features around 150 delegates from at least 10 countries. It’s a dynamite mix of the best talent in the world in multiple disciplines. Each person deserves to be showcased to maximum effect, just as the audience deserves to gain as much as possible. The main challenge of curating GALF is ensuring a deep understanding of what each delegate has to offer, which requires an immense amount of preparation by my co-curator Damodar Mauzo and myself.

We are experienced, and know our audiences intimately well. Ours is a strictly independent, non-profit and volunteer-driven event that is unique and very special compared to others because the focus remains on nurturing young readers, and bringing the best writers and artists from around the world for the benefit of Goa’s own writers and artists. That sincerity of purpose naturally finds its own balance. The International Centre Goa also demonstrates great commitment, and pushes to ensure that each edition is better than the next.

When we started the festival eight years ago, many people discouraged our effort. Goa’s own cultural gatekeepers said the local audience did not merit our attempt to showcase the very best talent. But we persevered because we believed the opposite was true. We have seen that delegates always commend the quality of GALF interactions, both onstage and informal.

It has been immensely rewarding to help re-position Goa among the leading cultural capitals of the subcontinent, and indeed the world

“The main challenge of curating GALF is ensuring a deep understanding of what each delegate has to offer, which requires an immense amount of preparation”


Miriam Koshy
Gallery Gitanjali

A genuine passion and belief in the curatorial trajectory, an understanding of the artist’s work, history and background and the ability to make the twain meet is what is most required to curate. It’s important to feel excited by the work and keep the bigger picture in mind; the rest will eventually fall in place.

The key is to hold onto the passion for the show being produced but not to get bogged down by set ways of thinking. If one can embrace the chaos and the divergent points of views that crop up and still steer the show to become a richer experience for the viewer, I consider the exhibition a success.

The desire to orchestrate exhibitions or shows that make people think, engage, respond and hopefully be moved in some way is indeed the main driving force

“The key is to hold onto the passion for the show being produced but not to get bogged down by set ways of thinking”


Frederick Noronha
Publisher, Goa 1556

We are mostly into publishing and events related to books. According to me, one should act more as a facilitator and less as a gate-keeper. The main problem is caused due to scarcity, once there’s enough space, creativity will flow.

Finding a balance is something hard to find. Either you’re too busy with work or there’s nothing to do. I often find myself err on the side of the former.

What helps me go on is the belief that Goa, despite all its talents and (material) affluence, is a largely under-studied, misunderstood region. And if we don’t work to change the situation, probably nothing will happen

“What helps me go on is the belief that Goa, despite all its talents and (material) affluence, is a largely under-studied, misunderstood region. And if we don’t work to change the situation, probably nothing will happen”


Nalini Elvino de Sousa
Manager, Communicatre Trust

It’s always a challenge to curate events with different personalities but it is important because each one is unique and can give a unique perspective to the audience. It is like a puzzle. Each piece is different from the other, but when they come together they are able to convey a powerful message. That is what I try to do as the manager of Communicare Trust.

The most important quality of a person for me is the connection he or she has with people. It is in fact more important than their degrees or their position in society. These are the people who can bring a change in the society. They are not easily available but I make sure that 50% of them are present in any event that we organize.

I truly believe that we as individuals can bring a change in the society. There is a lot to do in Goa. Right now I am putting all my efforts in the environment issue not forgetting the importance of languages.

There are many frustrations along the way that we need to deal with, one by one, but I have a fantastic “backup system” at home. They pamper me when needed and give me the strength to move forward

“There are many frustrations along the way that we need to deal with, one by one, but I have a fantastic ‘backup system’ at home”


Natasha Parekh and Bhakti Hirani
Co-Founders, Pop It Up

To curate an event with multiple variables and personalities, requires dedication, patience and most importantly a sense of self belief that all the innumerable personalities of the particular event can be brought under a single system with equal justice to each of their roles.

We are clear about our objectives and our roles hence, working to strike a balance is never really difficult. Also, since it’s just Bhakti and I managing the entire show including the conceptualisation to execution and beyond, the opinions are lesser, communication gets easier and there is always better productivity.

Bhakti and I thrive on each other’s strengths. We are a super team and we make up for each other’s shortcomings! Our biggest driving force is each other and the belief our families, friends, well-wishers and of course our shoppers, vendors and all our business partners have upon us

“To curate an event with multiple variables and personalities, requires dedication, patience and a sense of self belief”

 

AGGREGATE

D.S. Prashant
General Manager, Centre for Incubation and Business Acceleration

An incubator offers modern infrastructure coupled with an integrated package of business support services at moderate costs which enables the startups to commence their ventures at comparatively lower initial investment. In addition, the networking support provided by the Incubator helps the startups to establish credibility and also reduce cycle time to develop marketable products and services. Most of the incubators are sector focused. Every incubator has its strengths and weaknesses.

Technology Business Incubators seldom have in-house experts and depend a lot on aggregating the ideal support and expertise. The Incubator is more of a facilitator than a provider and we at our incubator focus more on channelising and aggregating the most relevant support for our tenant companies.

We have two models of incubation. One is the standard package and the other is the focused approach. At the early stage of incubation when the idea starts maturing, we follow the process of addressing the 9 critical factors of establishing the business which is the standard model. Once the incubatee company passes through them they are also rendered support through individual connects and contacts. This is all done on a platform which essentially works at the level of aggregating the competent support.

The secret sauce is identifying optimal aggregation and channelizing them to ideal connects. The experience of the incubation teams allows us the drive and advantage to understand the need and build the outcome using optimal aggregation as a tool

 “The experience of the incubation teams allows us the drive and advantage to understand the need and build the outcome using optimal aggregation as a tool.”


Pravin Kakode
CEO, Kakode Trading LLP

Retail is all about offering choices to customers based on their preferences. With the internet explosion, the customer today is well informed and has his choice and priorities clear; but the product life cycles are crashing. To be relevant, striking the right balance of what is to be stocked so that we can address 80-90% of the customer and at the same time remain financially profitable, it is indeed critical to have optimal aggregation.

We are a ‘customer-centric organization’ – with this clarity in mind, the rest falls in place. With several years of experience, we are in a position to gauge which product suits/performs best for a particular application. We focus on customer problem solving and hence offer the best proposition in terms of products offered. We are transparent to our principals that we love to pitch products based on customer benefits. Only this approach can get us as well as them sustained business

“We focus on customer problem solving and hence offer the best proposition in terms of products offered”


Nandini Vaidyanathan
Author, Mentor

I started mentoring somewhere around 2005. While I used to take classes on entrepreneurship at IIM-Bangalore, I realized that to teach entrepreneurship you should have either been an entrepreneur or you should have mentored entrepreneurs. At that stage most of the people who came to me were the ones who said that they had an idea/concept in their minds and requested if I could help them build the product and make it market ready. This was in 2005 when it was not such a great internet era but people were doing something in the internet space. There were no apps those days, none of the products the way we know it today. What is today known as SMAC (Social-mobile-analytics-cloud), none of the four existed those days. I don’t think we consciously said that we would be an aggregator model. The reason I had started mentoring was to bring that real time experience in class. In 2011, we started Carma and a more mature audience started coming in. I always used to empathize how networking is important for entrepreneurship. As an entrepreneur one needs to network with stakeholders, peer groups, people on LinkedIn etc. Over time, I realized that what made Carma interesting was that many of our mentors were people who have been mentees with us before. So they knew the process and were helpful to us as we followed a very process-oriented mentoring. So alumni network by itself became a mentor network. Our one platform became a huge aggregator.

As far as Carma is concerned, what drives me is the fact that the aggregator model by itself is our business model. What drives me personally is that I’m able to bring all the stakeholders in the entrepreneur real habitat to a common platform

“As far as Carma, is concerned what drives me is the fact that the aggregator model by itself is our business model”

Nurallah Veljee
Managing Director, Space Deal Pvt Ltd

We do not build. We only act as facilitators between buyers and sellers of real estate. This is no mean task. There has to be a perfect marriage between those who wish to buy a property from its intended seller. Expectations on space requirement, price and general match between the two parties has to be harmonious.

Having been in the business for more than four decades, I surmise that it is easier to deal with larger properties. It is also better to deal with professional establishments rather than dealing with someone who wishes to sell real estate as a one off transaction. The serious players understand that selling real estate involves costs, marketing and there is a time aspect for every sale. Patience is key.

I wish to share about a really challenging transaction that I was part of. This was a plot at Kandivali in Mumbai. There were 78 co-owners settled in various parts of the country – from Gujarat to Chennai and Hyderabad to eight different locations in Maharashtra. We had to execute fresh documents with each co-owner. And being on the ball consistently till each one had executed their part of the Deed was a very stressful four-month ordeal. However, the completion of the deal was greatly satisfying. The cost of the property then was around 8 cr, which today has appreciated to 300 cr. The real estate business can only seem profitable when you put things in perspective. However, it’s a tough man’s game day in and day out, when you are struggling to balance various variables – from people to authorities and funding to vagaries of the market

“Real Estate is a tough man’s game day in and day out, when you are struggling to balance various variables”

 

Raghu Shetiye
Founder, taxi go

When a Mumbai-based lawyer client came calling, he preferred to stay at a South Goa hotel. Travelling to Panjim for court work proved to be a harrowing experience for him – cost wise, and also because of the unruly behaviour of the taxi operators at the hotel.

Goa has a suffered a huge negative blow because of the taxi imbroglio. And there always seemed to be an opportunity to streamline the taxi business – even a small slice of it. I thought it over and moved pragmatically. With Taxi Go, I wanted to showcase an alternative between the radio taxi services that rule the metros and the way the business is run in Goa – a middle path where you could have a cost benefit and courteous service, at the same time. We do not slash the rates so much that the existing players feel threatened or agitate. But there is a significant cost benefit. Besides there is complete clarity of point to point rate – a hitherto unheard of situation in the taxi business.

As we operate on a small commission, the viability of the business is being built on an advertising model – within and outside the taxi. Besides, we are about to launch an app that will leapfrog our service.

This is a fine balancing act. Yes, I have been threatened by people who did not first understand the model. But, I see the business as a great social equalizer. On the one hand we have educated unemployed youth who took to taxi owning / driving; and on the other hand we have travellers who need to feel secure and not feel that they are being taken for a ride – money wise!

“On the one hand we have educated unemployed youth who took to taxi owning / driving; and on the other hand we have travellers who need to feel secure”

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